Support

Local Computer Services

We also offer drop off service in our shop inside Montana Paint & Glass at 109 Fourth Avenue South in Lewistown where we connect your PC to our highspeed broadband Internet connection for fast and efficient downloading of operating system and other software updates.  This saves valuable time when applying major upgrades where downloading can take several hours using dialup Internet service or even the basic 256k local broadband service offered by Mid Rivers compared to taking only minutes on our highspeed network.

To find out more about protecting your computer from prying eyes and ensuring the security and integrity of your business and personal information read our No Spyware - No Virus flyer and discover how we can give you control of your computer and give computer hackers the boot!

Local Website Services: New and Remodel

We also offer basic web site design and development for small local businesses that cannot afford to spend a fortune on a web site, but who understand the importance of having an online web presence.

Sometimes companies develop a website on a whim without a plan and sometimes they have a friend set something up and it does not get updated as events and staff change.  We have remodeled websites in excess of fifty pages efficiently and affordably and also do routine maintenance for our customers who do not have time or who do not want to learn how to do the website updates themselves.

A few years back we created a basic, although very comprehensive and content rich, web site for a local Anacortes, Washington auctioneering company and  his website went from a state of poor design, poor implementation and complete lack of visibility to search engines on the Internet to its current state where he absolutely leads the nation for his keyword searches. We have done this time and again and can do this for any business large or small. 

This past year we have been working with local Lewistown and Central Montana website clients including the Central Montana Community Cupboard, Montana Paint & Glass, the Sport Center and American Legion, Fergus Post 16, Lewistown, MT. Currently, some of these websites are still under development waiting for the owners to provide the content so they can minimize expense and maximize their Internet marketing dollars.  These websites are designed to be possible for the business owners to update themselves and a lot of what we do is train our clients so that they are empowered.  All of these websites are now in the top ten, if not first, in Google searches for their keywords, or they soon will be.  We know the tricks of Internet marketing and we help our clients get found.  Your website is a reflection of your business and your image is important.  You can read more about the web projects we have done recently as well as see some examples of new and remodeled web sites on our website design and remodel page.

We have also created a mobile phone version of the Sport Center website because everyone has a cellphone and more and more folks use them to search the World Wide Web for information.  There are always a lot of hunters traveling through Central Montana in the fall and it is not nearly as practical to use your laptop computer on top of a mountain to search for where to find hunting licenses or other sporting goods as it is to use a mobile phone.  Mobile phone web browsers are limited due to download bandwidth, especially in rural Montana, as well as to screen resolution and when you are driving down the highway at 70 miles per hour trying to get to Lewistown before the sun goes down the fact is that all you want is the facts:  Where is the business?  How late are they open?  What is the phone number?  Do they have what I need in stock? And will they stay open just ten more minutes because I am just coming down off the Divide?  It just makes sense to provide the facts for your customers who are in a hurry and, although not flashy, this simple mobile phone friendly website does exactly that by detecting that the web visitor is using a small screen/low resolution web browsing device.

White Papers

Implementation: Transition and Conversion - Read how to plan for the transition from your old system to your new system and find out how to migrate your existing data by converting it.

Implementation: Phases in the Data Transition Process - There are several basic phases involved in the transition of your data using an automated data conversion process.  Find out what happens in each phase and how your staff will be involved in helping make it successful.

Implementation: Challenges and Methodology - Implementing a new information system brings with it a whole series of challenges that must be faced.  Discover how to successfully address those issues by planning your project and applying the proper resources at the right time.

Product Reviews

ChartWare®32 Professional

The ChartWare®32 Professional electronic medical record system for patient charting was thoroughly reviewed by a team of long-term care nurses and long-term care information system professionals to determine its applicability for alleviating the paperwork burden in a skilled nursing care setting.  This mature EMR product has been in use in the field for nearly ten years in a wide variety of physician practices and has proven to be successful in providing a fast return-on-investment by greatly reducing or even eliminating transcription costs, increasing provider reimbursement and reducing malpractice insurance premiums.  Read the ChartWare®32 Professional  Product Review and discover what this team of veteran healthcare information systems specialists learned about this American Academy of Family Physicians (AAFP) Five-Star rated electronic medical record system and find out how it has been enhanced to help bring the benefits of reducing costs and increasing quality of resident care to the long-term care industry.

Articles

System Selection

A Step-by-Step Approach to Choosing an Information System - No matter how much things change, some things seem to stay the same. That old saying especially applies to having a good plan for selecting a new information system.  Fourteen years ago many facilities were getting computerized for the first time because of the new resident assessment requirements.  We've come a long way, but the basics still hold true.  

Once you find out the basics of what you need to set up your software search plan, ask the experts about the how the latest web-based technology can help make your software selection decision easier than it has ever been before. 

This article provides basic information that you can use to create any easy checklist to help you discover what it takes to succeed in your selection of a healthcare computer software product and the correct hardware solution for your organization.

System Implementation

From Paperwork To Patient Care - With the ever present need to reduce healthcare costs, yet increase the quality of client care, it is inevitable that healthcare providers will adopt the usage of Electronic Medical Record software, or EMR, to perform patient charting in the doctors office, in hospitals and other acute care settings.  Physicians, and the allied health professionals they work with, are currently leading the transition of healthcare providers in this arena through the use of wireless devices attached to their practice's local area network (LAN) with charting software integrated with their existing practice management systems. 

The Computed-based Patient Record, or CPR, as it is also known, is also making inroads into other portions of the healthcare continuum including long-term care where human and financial resources are often scarce and improving resident quality of care is always a fundamental goal.  Nursing homes are beginning to adopt the electronic medical records system as a means of helping them meet this goal while relieving nurses and other disciplines from long hours of hand-writing progress notes. 

Implementation of EMR technology is a healthcare information system trend that will accelerate in the coming years either voluntarily, or involuntarily through increasing needs imposed by liability insurance carriers, health plan payor requirements and government regulations or scrutiny.  This article details a case history of how one skilled nursing facility researched and successfully implemented a computertized resident charting system and how they accomplished their goals of reducing costs and increasing quality of care for their residents. Adopting an EMR allowed this facility to get back to their primary mission...namely taking care of people.

PDF Format Files

Some of the files on this web site are available only in Adobe Acrobat - Portable Document Format (PDF). To view PDF files, you must have the Adobe Acrobat Reader.  If you do not already have the Acrobat Reader installed, please go to our Tools page now and select a link to the Adobe download site.